1. Introduction
These Terms and Conditions (“Terms”) apply to the use of Baseline Scales products, services, and any related website or platform operated by Baseline Scales. By purchasing products or using services, you agree to be bound by these Terms.

2. Product Information
All products offered by Baseline Scales are subject to availability. We strive to ensure that all product descriptions, images, and prices listed are accurate. However, there may be instances of discrepancies or errors. Baseline Scales reserves the right to correct any inaccuracies or cancel orders at our discretion.

3. Orders and Payments
Orders can be placed via our website, by email, or through an authorized Baseline Scales representative. Once an order is placed, you will receive an acknowledgment. All payments must be made upfront, unless otherwise agreed upon in writing. Baseline Scales accepts various payment methods, which will be clearly communicated at the time of purchase.

4. Shipping and Delivery
Shipping times and costs vary depending on the delivery location and the size of the order. Baseline Scales is not responsible for delays caused by external factors, such as customs processing or courier services. Customers will be notified once the order has been shipped. Risk of loss passes to the customer upon delivery.

5. Returns and Refunds
Customers may return products in their original condition within 14 days of receipt for a refund or exchange, excluding custom or specially ordered products. Shipping costs for returns are the responsibility of the customer unless the product was defective or incorrectly supplied. Refunds will be processed within 14 days after the returned item has been inspected.

6. Warranties
Baseline Scales offers warranties on selected products. Warranties are limited to manufacturing defects and do not cover wear and tear, accidental damage, misuse, or unauthorized repairs. Specific warranty periods and conditions will be outlined at the time of purchase.

7. Limitation of Liability
Baseline Scales shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our total liability in respect of any product or service shall not exceed the purchase price of the item in question.

8. Intellectual Property
All content, including logos, product images, text, and design on the Baseline Scales website or marketing materials, is the intellectual property of Baseline Scales. Unauthorized use of this content is strictly prohibited.

9. Privacy Policy
Baseline Scales is committed to protecting your privacy. Any personal data provided will be used in accordance with our Privacy Policy, available on our website. We will not sell or share your information with third parties, except as required by law.

10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising under these Terms shall be resolved in the courts of [Insert Jurisdiction].

11. Changes to Terms
Baseline Scales reserves the right to update or amend these Terms at any time without prior notice. It is the responsibility of the customer to review these Terms periodically. Continued use of Baseline Scales’ products and services after changes are posted constitutes acceptance of the revised Terms.

12. Contact Information
For any questions or concerns regarding these Terms, please contact Baseline Scales at:

• Email: info@baselinescales.co.za